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MINI COURSE | 8 HOURS - also available in e-learning
The rules of telemarketing
Objective
Learn to manage a phone call effectively: from cold calling to setting an appointment, overcoming the hurdle of the switchboard. The course, in addition to theory, will lead participants to practice for continuous improvement.
Contents
The telephone communication
the rules of telemarketing
the cold call
the presentation
the script
the report
Recipients
Anyone who wants to improve their telephone communication, achieving effectiveness
Distance Learning - FAD
The course can be conducted through distance learning with Google Meet or Zoom
COMPLETE COURSE | 16 HOURS
Effective telemarketing
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